Customization Made Easy

Revolutionize Your Contact Center Experience with Customization Power

Customization Made Easy

Discover more than just a Contact Center as a Service (CCaaS) solution - Unlike rigid and unyielding CCaaS platforms, our solution empowers you with unparalleled flexibility. Harness the potential of low-code programming tools featuring intuitive drag-and-drop systems, allowing you to sculpt your contact center according to your unique needs and operational preferences.

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Revolutionize Your Contact Center Experience with Customization Power

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Selects Customerization

Unlock the power of customization

I. Workflow Designer:

Streamline and automate interactions effortlessly with our visual and user-friendly Workflow Designer.
Utilize low-code programming with drag-and-drop technology to add features to your workflow, no programming expertise is required.

II. Form Designer:

No CRM software? No problem! Choose from our preset forms tailored to your business vertical or craft your own with the Forms Designer.
Simply select the data field type, drag it onto the forms' screen, and voila – customization made easy!

III. Reports Designer:

Base your decisions on real, accurate data with over 200 reports at your fingertips.
Create custom reports from scratch and automate their generation by scheduling preferred dates and times.

IV. Integrations & API's:

Connect seamlessly with third-party solutions and web services through Rest API or iFrame integration.
Experience limitless possibilities – there's almost nothing you can't achieve with uContact.

V. Deployment:

Achieve better business outcomes, regardless of your location or deployment preference – on-cloud, on-premise, or both!
Stay active and in control with uContact, wherever you are.

Secure. Reliable. Scalable. Multi-Platform

WebRTC Technology:

Access directly from your browser, no downloads or installations required.
Supported platforms: Mac OS, Microsoft, and Linux.

Move to the Cloud:

Partnered with Google Cloud, it enables a secure and scalable omnichannel experience for your clients.
Effortlessly transition your operations to the cloud and embrace the future.

Ready to Explore the World of Low-Code Programming Tools?

Talk to us now and discover how we can transform your contact center into a dynamic, tailored, and efficient hub for your business!

Omni Channel

Eliminate chaos, reduce response times, and increase customer satisfaction. uContact empowers you to handle voice and text interactions, monitor Contact Center activity, and design workflows – all on a single platform.