Swift Features

Swift adds a business line and a powerful virtual assistant for your phone.

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Features page

Virtual Receptionist with Voice Recognition

  • Speech attendant enabling customers to dial employees and services by name using speech


  • Web portal to manage voice directory and name phonetics


  • Admin access to company call logs for customer billing and cost control


  • Duty agent service for automatic call distribution to agents on duty


  • Monthly duty schedules generated automatically to insure fair distribution of calls to agents


Advanced Cloud PBX Features

  • Receive and make calls from anywhere in the world as if you were at your office


  • Benefit from easy installation, scalability and cost reductions when you switch to the Evatel cloud phone


  • Simplify your communications with one Smart Number for voice, fax and SMS


  • Get all your communications by email, Web and mobile app


  • Control when, where and from whom you wish to receive calls


  • Use speech recognition for safe mobility


  • Sync your Evatel phone system with Google Apps, Microsoft Office 365 and your preferred CRM


  • Provide your remote workforce with tools that increase their productivity


Safe Voice Access to Messages, Emails and Calendar

  • Use speech to safely call contacts and colleagues by name while driving


  • Conveniently dial phone numbers hands-free from your car or office


  • Use the Call Back feature to save on long distance and wireless charges


  • Listen, reply, forward, and compose e-mails hands-free while on the road


  • Check your calendar and safely schedule meetings while driving using speech commands


Intelligent Call Filtering & Forwarding

  • Unique Smart Number for calls, faxes, and SMS


  • Personalized call forwarding using status profiles to be reached everywhere you want, when you want


  • Intelligent call filtering to get important calls only


  • Modify your call forwarding on the Web, mobile app or using speech


Mobile Office Extension for Employees to Work Everywhere

  • Make free internet phone calls using your office number


  • Access your faxes with a single tap


  • Access your voice messages with a single tap


  • Send and receive text messages on your Smart Number


  • Listen to recorded conversations on the fly


Web Portal to Easily Manage Your Office Communications Everywhere

  • Make free internet phone calls using your office number


  • Manage your status and call forwarding


  • Access your voice messages, texts, faxes, recorded conversations, call logs, and voice directory


  • Create and manage your reminders


  • Access your account settings, including language, subscription, contacts and speech interface


  • Access user guides and tutorials to help you make the most of your Evatel phone system


Both plans include a ton of features:

  • Office phone line


  • Keep your current phone numbers


  • Choice of local & toll-free numbers


  • Free calls in US & Canada


  • Choice of IP telephone devices


  • Multiline receptionist phones


  • Caller ID, hold, 3-way calling, music


  • Virtual receptionist with operator


  • Bilingual: English & French


  • Voice-enabled company directory


  • Office & group call forwarding


  • Schedule-based office hours


  • Multi-level auto-attendant with IVR


  • Custom greetings & music-on-hold


  • Call park, paging, simult. ringing


  • Detailed company & user call logs


  • Duty agent, call queues & ACD


  • Company shared contacts


  • Direct numbers for all user types


  • Multi-office & affiliated accounts


  • Company admin web portal

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