If you subscribe to our US plan, it comes with a U.S. phone number. When you sign up for a plan, your current Canadian phone number will also be transferred. If you don’t already have a Canadian phone number, we can provide you with a new one.
Using Iristel’s proprietary Mobifi technology, your Canadian phone number will be forwarded to your U.S. phone number, where you will seamlessly receive all of your phone calls and text messages (via email), regardless of whether they were made to your Canadian or U.S. phone number.
This is one of the big advantages of our plan, as it allows individuals with Canadian phone numbers to continue to call and text you on your Canadian number and avoid long distance charges, regardless of where you are. In addition, your contacts won’t have to update your contact info with your new U.S. phone number to continue to stay in touch with you, although, you may want to consider asking your contacts to add your U.S. number - in addition to your Canadian number - to your contact profile on their phones (see below for more details).
Receiving Calls and Text Messages
Anyone calling or texting you can use your Canadian or U.S. phone number. Regardless of which number they use, you’ll seamlessly receive your calls and texts (via email).
This provides you and your contacts with maximum flexibility, as your Canadian contacts may want to call and text you on your Canadian phone number and your U.S. contacts may want to call and text you on your U.S. number to avoid long distance charges.
TIP: You can ask your contacts to add your U.S. number - in addition to your Canadian phone number -to your contact profile on their phone, making it easy for them to call or text you using either your Canadian number or U.S. number whenever they choose.
Making Calls and Sending Text Messages
Simply make your outbound calls and send text messages the same way you always have.
When you make an outbound call or send a text message, it will come from your U.S. phone number, regardless of whether you are calling or texting from the U.S., Canada, Mexico or any other country.
By default, your U.S. phone number will appear in the call display or as the text message sender on the person’s phone you are calling.
TIP: If you would like your name to show up instead of your U.S. phone number on your contacts’ phone when making outbound calls or sending text messages so they can more easily identify calls and text messages coming from you, simply ask your contacts to add your U.S. phone number under your contact profile on their phone, and any calls and texts they receive from you will show up as coming from your name instead of your U.S. phone number.
